Privacy Policy

Last updated: January 21, 2026

1. Information We Collect

We collect information you provide directly to us when you create an account, use our services, or communicate with us.

  • Account Information: Name, email address, phone number, business name
  • Booking Data: Appointment details, customer information, service preferences
  • Usage Data: How you interact with our platform, features used, performance data
  • Device Information: IP address, browser type, operating system

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process bookings and send appointment reminders
  • Communicate with you about updates, security alerts, and support
  • Analyze usage patterns to enhance user experience
  • Prevent fraud and ensure platform security

3. Information Sharing

We do not sell your personal information. We may share your information with:

  • Service Providers: Third-party vendors who help us operate our platform (e.g., hosting, analytics)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

4. Data Security

We implement industry-standard security measures to protect your data:

  • SSL/TLS encryption for data transmission
  • Encrypted data storage
  • Regular security audits and updates
  • Access controls and authentication

5. Your Rights

You have the right to:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate or incomplete data
  • Deletion: Request deletion of your data
  • Portability: Receive your data in a portable format
  • Opt-out: Unsubscribe from marketing communications

6. Cookies and Tracking

We use cookies and similar technologies to improve your experience, analyze usage, and deliver personalized content. You can manage cookie preferences through your browser settings.

7. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. You can request deletion of your account and data at any time.

8. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information.

9. Children's Privacy

Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through our platform.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

  • Email: privacy@calnd.me
  • Address: calnd.me, Privacy Team